General business conditions

1. Introductory Provisions

1.1. These general terms and conditions (hereinafter referred to as "GTC") govern the conditions of use of the website travel-world.vision, travel-world.sk, travel-world.cz, slovakia.travel-world.vision, czechia.travel-world.vision, poland.travel-world.vision, hungary.travel-world.vision, austria.travel-world.vision and croatia.travel-world.vision (hereinafter referred to as the "website") and the services provided by its operator – ELM GROUP s. r. o., 51098105, 2120594421, SK2120594421, SNP 326/2 935 32 Kalná nad Hronom, registered in the Commercial Register of the Slovak Republic / Trade Register] (hereinafter referred to as the "operator").

1.2. The Operator’s websites include in particular:

travel-world.vision
travel-world.sk
travel-world.cz
slovakia.travel-world.vision
czechia.travel-world.vision
poland.travel-world.vision
hungary.travel-world.vision
austria.travel-world.vision
croatia.travel-world.vision

(Individual travel country domains under the travel-world.vision portal will gradually be added under a separate subdomain: domain.travel-world.vision) (hereinafter referred to as the "website").

1.3. By using the website or ordering a service, the user (advertiser or customer) agrees to these GTC and undertakes to comply with them.

2. Subject of Service Provision

2.1. The operator provides, through the website, space for publishing accommodation advertisements for the purpose of promotion and facilitating contact between the advertiser and potential customer.

2.2. The publication of an advertisement is conditioned upon proper payment of the fee according to the current price list published on the website. The advertisement contains basic information about the accommodation, image documentation, and contact details.

2.3. The customer contacts the advertiser directly via the website or via the contact details stated in the advertisement. Booking and payment for accommodation take place exclusively between the customer and the advertiser.

3. Fees, Invoicing and Payment Terms

3.1 The service of publishing an advertisement is subject to a fee according to the current price list available on the website https://www.travel-world.vision/cennik/

3.2 The operator is a VAT payer and issues a tax document (invoice) in accordance with applicable legal regulations.

3.3 The price for the service is payable in advance. After the payment is credited to the operator’s bank account, the advertisement will be published no later than within 48 hours, unless otherwise agreed by the contractual parties.

3.4 Payment is made by bank transfer to the account stated on the invoice or by another method agreed upon between the contractual parties.

3.5 The basic invoicing period is 1 year, i.e. 12 full months, meaning the invoicing period always begins on the first calendar day of the month and ends on the last calendar day of the 12th month. Shorter periods may only be agreed upon as an exception approved by the operator.

The invoicing period is automatically extended for the next calendar year. Extending the provided services for the next calendar year also means the advertiser is obliged to pay for the services for the next invoicing period.
- Two months before the end of the ordered 1-year service, the system will notify the customer that the invoicing period is approaching its end and that the services will automatically be extended for another invoicing period.
- If the advertiser does not wish for the service to be automatically extended, they must terminate the advertising contract within 30 days of receiving such notification (a termination form will be automatically sent with this notification, along with instructions to terminate the service). If not done, the advertisement will automatically be extended with the obligation to pay.
- The request for payment for the next period will be automatically sent by the system 1 month before the end of the paid period with a payment deadline of 1 month.
Failure to pay the fee within the payment deadline according to the delivered request will result in the suspension of the service until the invoice is paid by the advertiser.
Failure to pay the invoice within 30 days of the payment request with notice of suspension of advertising due to non-payment will result in termination of the contract by the operator. In this case, the operator is entitled to a contractual penalty of 50% of the ordered service. Non-payment of this penalty may be enforced through a law firm, which may increase costs for the advertiser.

3.6 Discounts for advertising services are provided as follows:

monthly invoicing/payment - no discount
invoicing/payment for 3 months in advance, 10% discount
invoicing/payment for 6 months in advance, 20% discount
invoicing/payment for 12 months in advance, 30% discount

(The discount applies to advertising services; it does not apply to additional services, advertising campaigns, and others.)

4. Operator’s Liability

4.1. The Operator is not responsible for the content of advertisements, their truthfulness, timeliness, or the quality or availability of the advertised services.

4.2. The Operator is not a contracting party to the relationship between the customer and the advertiser and is not liable for any damages arising from this relationship.

4.3. The Operator is not responsible for technical outages or website unavailability caused by force majeure, technical problems, or interference by third parties.

4.4 The website operator reserves the right to collect feedback and verify the quality of services provided by third parties / quality of accommodation services, catering, or related services at the advertised property. For this purpose, the operator is entitled to contact third parties / prospective guests / as well as property managers / owners or administrators of accommodations to verify the quality of services provided, whether they meet the standards stated in the advertisement, and whether the guest was satisfied and would recommend the accommodation to others. The operator publishes reviews related to accommodation at the advertised property. Only registered users of the website can write such reviews. The owner of an accommodation facility may not write reviews about their own facility (advertising is done exclusively through the advertisement profile), but they may respond to reviews posted by guests. If an owner or administrator publishes false advertisements or provides services that contradict what is declared in the advertisement, the operator reserves the right to request rectification; if no rectification is made, the operator may delete the advertisement. In case of repeated violations, the operator has the right to block access to the owner/administrator from submitting new ads. In such cases, any unused credits (if a time-limited service package was purchased) will not be refunded, as the owner/administrator violated the website operator’s rules.

5. Rights and Obligations of the Advertiser

5.1. The advertiser is obliged to provide only truthful, up-to-date, and legally publishable information. The advertiser bears full legal responsibility for the content of the advertisement.

5.2. The advertiser is responsible for having the rights to use all texts, photos, and other materials published in the advertisement, including copyrights and consent from the concerned parties.

5.3. The advertiser must not provide misleading, false, or illegal information.

5.4. The advertiser agrees to publish their advertisement for the period agreed upon in the order. After this period expires, the advertisement may be automatically deactivated without prior notice.

6. Advertisement Removal

6.1. The operator reserves the right to remove an advertisement that violates these Terms and Conditions, good morals, legal regulations, or harms the interests of the operator, without entitlement to a refund of the paid fee.

6.2. The advertiser is entitled to request early removal of the advertisement. In such a case, there is no entitlement to a refund of a proportional part of the paid fee. The advertiser may replace a removed advertisement with a new one within the purchased package. The prepaid service can only be used within the assigned package, which is fixed to a specific advertiser and cannot be transferred to another entity or advertiser. If the advertiser has no replacement, they bear the costs of the service, as no proportional refund is provided.

7. Withdrawal from the Contract

7.1. Unless otherwise agreed in writing between the operator and the advertiser or specified in these Terms and Conditions, the advertiser is entitled to withdraw from the Advertising Contract without giving a reason on the anniversary date of the ordered services, by submitting a withdrawal form to the operator at least 30 days before the end of the billing cycle.

7.2. The operator has the right to withdraw from the contract if the advertiser delays payment for more than 30 days. In such a case, the operator is entitled to a contractual penalty of 50% of the agreed fee for advertising.

7.3. The operator has the right to withdraw from the contract if the advertiser breaches obligations stated in Article V of these Terms and Conditions. In such a case, the operator is entitled to a contractual penalty equal to the full amount of agreed services for advertising.

7.4. The advertiser has the right to withdraw from the contract if the operator breaches the rules and obligations stated in these Terms and Conditions. In such a case, the advertiser shall send a written request stating the reason for withdrawal. This will be reviewed by the operator’s management, who will inform the advertiser of the outcome within 30 days of receiving the request.

8. Data Protection

8.1. The operator processes users’ personal data in accordance with Act No. 18/2018 Coll. on personal data protection and Regulation (EU) 2016/679 (GDPR).

8.2. Details on personal data processing, purposes, rights of data subjects, and operator contact information are provided in the “Privacy Policy,” published separately on the website.

9. Final Provisions

9.1. The operator reserves the right to unilaterally amend or supplement these Terms and Conditions. The new wording takes effect upon publication on the website.

9.2. Legal relationships not governed by these Terms and Conditions are subject to the relevant provisions of the legal order of the Slovak Republic, especially the Civil Code, Commercial Code, and the Electronic Commerce Act.

9.3. These Terms and Conditions come into force on July 1, 2025.